Privacy policy

Last updated: 14 October 2026

Who we are

Margin is operated by Leigh Parrotte, a sole trader trading as Margin. Leigh Parrotte is the controller responsible for the personal information covered by this policy.

This policy explains how we use personal information when you visit our website, contact us or sign up for event updates.

For questions about your information, or to exercise your data protection rights, email hello@thisismargin.co.uk.

Information we collect

When you contact us, we collect the information you provide, including your name, email address, area of interest and message. You may also choose to tell us about your business or share information about a possible collaboration.

When you sign up for event updates, we collect your email address and any other details requested on the sign-up form.

Our website provider, Squarespace, processes technical information about website visits. This may include your IP address, browser, device and information about how you use the site.

Our contact form uses Google reCAPTCHA to help distinguish genuine enquiries from automated spam. This involves processing technical information about your browser, device and interactions with the website.

Please avoid including sensitive personal information, or confidential information about other people, in an initial enquiry.

How we use your information

We use your information to:

• Respond to enquiries and continue relevant conversations.

• Discuss possible services, experiences or collaborations.

• Send event updates you have requested.

• Operate, protect and maintain our website.

• Understand website use where you have allowed optional analytics cookies.

• Meet applicable legal obligations.

Submitting an enquiry does not automatically subscribe you to marketing emails.

Our lawful bases

We rely on the following lawful bases under UK data protection law:

Legitimate interests: to respond to general enquiries, consider collaborations, maintain relevant correspondence and protect our website against spam and misuse. Our interests are running Margin and communicating with people who approach us, while respecting their privacy.

Steps towards a contract: where you ask us to take steps before entering into a contract with you, such as discussing a service you may commission.

Consent: to send event updates you subscribe to and use optional analytics cookies. You can withdraw your consent at any time.

Legal obligation: where we must retain or disclose information to comply with the law.

Event updates

We use the details you submit through our event sign-up form to send the updates described when you subscribe.

You can unsubscribe using the link in our emails, where provided, or by contacting hello@thisismargin.co.uk.

Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew it.

Storage and service providers

Our website, contact-form submissions and event sign-up records are hosted through Squarespace. We use 123 Reg to host our email and Google reCAPTCHA to help protect our contact form from spam and misuse.

We share information with service providers where necessary to host the website, store submissions, protect our forms and manage correspondence.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

We do not sell your personal information.

International transfers

Our service providers may process personal information outside the UK.

Squarespace’s published data processing terms provide for transfer mechanisms including the UK Extension to the EU–US Data Privacy Framework and, where applicable, approved contractual safeguards.

123 Reg’s published privacy policy describes safeguards including adequacy arrangements and approved contractual protections for international transfers.

Google’s reCAPTCHA service operates under its applicable data processing terms, which describe safeguards for international transfers.

Further information is available from:

• Squarespace’s Data Processing Addendum.

• 123 Reg’s privacy policy.

• Google’s Cloud Data Processing Addendum.

You can contact us for further information about the safeguards relevant to your information.

How long we keep information

We keep personal information only for as long as needed for the purpose for which it was collected.

General enquiries that do not lead to work are deleted within 12 months of the last meaningful contact.

Where an enquiry leads to a client relationship, we retain relevant information according to the needs of that relationship and applicable legal requirements. We provide further privacy information where the work involves additional uses of personal data.

We retain event subscription details while you remain subscribed. After you unsubscribe, we may retain a minimal record of your preference to help prevent further marketing.

Information may be kept longer where necessary to meet a legal obligation or deal with a complaint or legal claim.

Cookies

Cookies are small files stored on your device. Our website also uses similar technologies for functions such as security and remembering preferences.

Essential cookies support website operation, security and your privacy choices. Google reCAPTCHA also uses a cookie for its spam and security risk analysis.

Squarespace’s optional analytics cookies are restricted until you consent through the cookie banner. You can choose Accept all, Decline all or Manage cookies.

You can change your choices at any time using the Cookie Preferences control on the website. Rejecting optional cookies does not prevent you from making an enquiry.

Squarespace’s standard analytics cookies include:

ss_cid, ss_cpvisit and ss_cvr
Purpose: Identify visits and understand website use.
Duration: Two years.

ss_cvisit and ss_cvt
Purpose: Identify browsing sessions.
Duration: 30 minutes.

ss_performancecookiesAllowed and ss_marketingcookiesAllowed
Purpose: Remember cookie consent choices.
Duration: 30 days.

The cookies used depend on the features you access and your consent choices. For further information about cookie names, purposes and durations, see Squarespace’s cookie information and Google’s reCAPTCHA information.

You can also manage or delete cookies through your browser settings.

Your rights

Depending on the circumstances, you may have the right to:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Ask us to delete your information.

• Restrict how we use it.

• Receive certain information in a portable format.

• Withdraw consent where we rely on it.

You also have the right to object to processing based on legitimate interests, and to object to direct marketing at any time.

These rights are subject to conditions and exemptions under data protection law.

To make a request, email hello@thisismargin.co.uk. We may need to confirm your identity before responding.

Questions and complaints

If you have a concern about how we use your information, contact hello@thisismargin.co.uk so we can investigate and respond.

You also have the right to complain to the Information Commissioner’s Office, the UK’s data protection regulator, at ico.org.uk/make-a-complaint.

Changes to this policy

We will update this policy when our services or use of personal information change. The date at the top shows when it was last updated.